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The Tianer Intelligent Management Platform utilizes multi-source sensing technology combined with cloud computing, hardware gateways, and big data integration to collect and analyze operational data from industrial equipment. The platform enables remote equipment control, over-the-air (OTA) updates, fault alerts, real-time monitoring, maintenance scheduling, predictive maintenance, and performance analysis. By centralizing these functions, the system provides customers with efficient, data-driven operation and maintenance services to optimize equipment performance and reduce downtime.
The smart refrigerated dryer integrates AI-driven intelligent control technology to enhance energy efficiency, operational reliability, user experience, and environmental performance. It reflects the ongoing development trends in refrigeration equipment, combining intelligent automation with stable and efficient air treatment capabilities.
The intelligent diagnostic system utilizes AI-powered reasoning to automatically collect equipment operating conditions, analyze historical maintenance data, process large-scale data sets, and generate maintenance recommendations. This integrated approach helps optimize maintenance planning, improve equipment reliability, and support efficient operation.
The AI-powered customer service assistant provides interactive support by interpreting product manuals, displaying product images and operation videos, enabling voice interactions, and offering real-time device status inquiries to assist with timely troubleshooting and maintenance.
The device owner retains full control over sharing and permission management, ensuring that access to the equipment remains secure and authorized.
The system combines a mechanism-based and intelligent diagnostic model to automatically monitor equipment health, generate intelligent diagnostic reports, and provide maintenance recommendations. This approach helps reduce after-sales labor costs, minimize downtime caused by distance or delayed response, accurately identify faults, and support efficient, cost-effective operation and maintenance.
The platform supports coverage across more than 120 countries and regions, enabling real-time remote operation and maintenance. This global access helps address customer issues promptly while significantly reducing operation and maintenance costs.
The system delivers fault or abnormal condition alerts to relevant personnel through multiple notification channels, ensuring timely response and issue resolution. It also supports multi-level alarms and early warning mechanisms, with alarm types configurable through a flexible rule-based engine.
The system enables quick and accurate tracking of device locations, supporting real-time monitoring, emergency response, and regional asset management for improved operational control.
By collecting fault alarms, real-time status, and related data, the system accurately identifies fault locations. It supports photo documentation and inspection recording, while automatically notifying maintenance personnel to ensure timely intervention.
Whether you're looking for local assistance or global coordination, we're here to help. Reach out to us, and we'll connect you with a trusted Tianer partner in your region- quickly and personally.
